Natural Timber Decor
FAQs

Quality without Compromise

frequently asked questions

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CAN YOU COLOUR MATCH MY EXISTING FURNITURE?

Yes. We can either match from a sample or give you samples to take home.

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DO YOU CUSTOM DESIGN?

Absolutely yes! As Natural Timber Decor produces high quality, hand crafted furniture right here on site we are able to custom design without charging you a premium. We encourage clients to take home colour samples of timber, hardware and upholstery to help with their designs.

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DO YOU DO HOME VISITS?

Yes we love to come and see the space and meet our clients in their own environment. It helps to understand and individualise their needs and offer you free expert advice on designing your new furniture piece.

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HOW DO I GET A QUOTE?

To provide a quote we request that you provide the following details – Size (Height/Width/Depth), layout (Design) and material type (solid timber, timber veneer, laminate or 2 Pack Polyurethane paint).

Get A Quote ?

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HOW DO I CARE FOR MY FURNITURE?

The best advice is to dust the furniture regularly with a clean damp cloth and always in the direction of the timber grain. Do not polish with any silicone based waxes or oils. We do have polishes available.

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WHERE DO YOU DELIVER AND HOW MUCH WILL IT COST?

There is a small charge for Metropolitan Melbourne delivery. If you live outside of this area, we will help by providing you first with a quote and then if necassary, by making the arrangements for you.

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WILL I HAVE TO ASSEMBLE MY FURNITURE?

No, our furniture is produced in house and you will not require a tool kit to enjoy it. However, we do have the facility to manufacture in sections and assemble on site should there be a need.

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DO YOU BUILD BATHROOM AND KITCHEN CABINETS?

Yes, we build bathroom and kitchen as well as Commercial cabinetry.

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HOW LONG WILL IT TAKE FOR MY FURNITURE TO BE CONSTRUCTED?

Lead times are between 6-10 weeks. It is best to confirm with us when placing your order as to the expected wait at that time.

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DO YOU REQUIRE A DEPOSIT?

We require a 20% deposit to secure your order and begin the manufacturing process with the remainder due the day of your delivery. We accept Cash, Visa, Mastercard and EFT (No Cheques).

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DO YOU HAVE A SHOWROOM?

Yes. We have a showroom/workshop located at 169 Para Road Greensborough. In our showroom we display our current designs in different timbers and finishes available.

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